1. General Agreement: This document outlines the terms and conditions under which services are provided to the client as detailed in the accompanying invoice. By accepting the services, the client agrees to be bound by these terms and conditions.
2. Nature of Services: The client acknowledges that the services provided are of a specialized and unique nature. Due to the bespoke nature of these services, the client agrees that once the service is rendered, it is considered final and non-refundable.
3. No Refund Policy: The client understands and agrees that due to the specific nature of the services provided, all sales are final. No refunds will be issued once payment has been made and the service has been rendered.
4. Satisfaction Guarantee: We are committed to providing high-quality services to our clients. If the client finds the work unsatisfactory or not to their liking, the client must notify us within a specified period from the date of service completion, as outlined in the invoice. Upon such notification, we agree to negotiate in good faith a replacement service or an alternative solution of equal value to address the client’s concerns. This may include adjustments to the delivered service or the provision of additional services at no extra cost to the client, subject to our discretion and the specific circumstances.
5. Negotiation of Replacement or Equal Value Services: Any agreement to provide a replacement service or an alternative solution of equal value will be subject to mutual agreement between us and the client. The specifics of such an agreement will be documented in writing and signed by both parties, acting as an amendment to this agreement.
6. Limitation of Liability: Our liability for any claim related to the services provided, regardless of the form of action, shall not exceed the total fee paid by the client for the services rendered as detailed in the accompanying invoice. In no event shall we be liable for any special, incidental, indirect, or consequential damages of any kind, including but not limited to lost profits or loss of business, arising out of or in connection with the services provided.
7. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the service provider operates. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of this jurisdiction.
8. Amendment and Modification: These terms and conditions may only be amended or modified by a written document signed by both parties. No verbal agreements or understandings shall be considered to modify or amend these terms and conditions.
9. Entire Agreement: These terms and conditions, together with the accompanying invoice and any amendments or additional agreements made in accordance with section 8 above, constitute the entire agreement between the client and the service provider concerning the subject matter herein and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

By accepting the services and making payment, the client acknowledges having read, understood, and agreed to be bound by these terms and conditions.